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Dedication of sincere service and customer’s satisfaction is one of the basic principles of BTW’s success operation management. Tianwei Group introduced management concept of “Product Lifecycle Management” and deemed that more than 95% lifetime of the product is in the customer. Therefore, it’s BTW’s honorable duty to pay attention, guarantee and manage the product in customer’s hand until end of product’s life. BTW is willing to provide fast reaction, enthusiasm advisory, sincerely, careful and considerate service to the customers, and make the customers feel free to use our products, at the same time, not only satisfy with the performance and excellent manufacturing of our products, but also satisfy with our sincere service.